Privacy Policy

Introduction

This Privacy Policy describes how Jediq Ltd ("we," "our," or "us") collects, uses, and shares information when you use our mobile application Hexconnex (the "App"). We are committed to protecting your privacy and being transparent about our data practices.

Information We Collect

Information You Provide

• Account Information: If you choose to create an account, we may collect your username and email address
• Support Communications: When you contact us for support, we collect the information you provide in your communications

Information Collected Automatically

• Device Information: Device model, operating system version, unique device identifiers, mobile network information
• Game Progress: Puzzle completion status, scores, achievements, time spent playing, features used
• Technical Data: App crashes, performance data, and other diagnostic information
• Location Data: We do not collect precise location data, but may collect general location information (country/region) based on IP address

Advertising Data

Our advertising partners may collect:

• Advertising Identifiers: Such as Apple's Identifier for Advertisers (IDFA)
• Ad Interaction Data: Which ads you view, click, or interact with
• Device and Usage Information: For ad targeting and measurement purposes

How We Use Your Information

We use the collected information to:

• Provide and maintain the App's functionality
• Track your puzzle progress and save your achievements
• Improve the App's performance and user experience
• Provide customer support
• Display personalized advertisements
• Analyze usage patterns and app performance
• Comply with legal obligations

Advertising

Our App displays advertisements provided by third-party advertising networks. These partners may use cookies, web beacons, and similar technologies to:

• Deliver relevant advertisements
• Measure ad effectiveness
• Provide analytics services

Our Advertising Partners May Include:

• Google AdMob
• Facebook Audience Network
• Unity Ads

You can limit ad tracking through your device settings:

• iOS: Settings > Privacy & Security > Apple Advertising > Limit Ad Tracking

Information Sharing

We do not sell your personal information. We may share information in the following circumstances:

With Service Providers

We share data with third-party service providers who help us operate the App:

• Cloud storage providers
• Analytics services
• Advertising networks
• Customer support platforms

Legal Requirements

We may disclose information if required by law or to:

• Comply with legal process
• Protect our rights and property
• Ensure user safety
• Investigate potential violations of our terms

Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

Data Retention

We retain your information for as long as necessary to provide the App's services and fulfill the purposes described in this policy. Game progress and account information are retained until you delete your account or request deletion.

Your Rights and Choices

Depending on your location, you may have the following rights:

Account Management

• Access your account information
• Update or correct your information
• Delete your account and associated data

Advertising Choices

• Opt out of personalized advertising through device settings
• Reset your advertising identifier

Data Requests

You may request to:

• Access the personal information we have about you
• Correct inaccurate information
• Delete your personal information
• Receive a copy of your data in a portable format

To exercise these rights, contact us at privacy@jediq.com.

Children's Privacy

Our App is not directed at children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the updated policy in the App
• Sending you a notification if you have an account
• Updating the "Last Updated" date

Third-Party Links and Services

The App may contain links to third-party websites or services. This Privacy Policy does not apply to those third-party services. We encourage you to read their privacy policies.

Analytics

We use analytics services to understand how users interact with our App. These services may collect:

• App usage statistics
• Crash reports
• Performance metrics
• User engagement data

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

• Email: privacy@jediq.com
• Address: Jediq Ltd, United Kingdom
• Website: https://jediq.com

Jurisdiction-Specific Rights

For California Residents (CCPA)

California residents have additional rights under the California Consumer Privacy Act, including the right to know what personal information is collected and how it's used.

For EU/UK Residents (GDPR)

If you are located in the European Union or United Kingdom, you have additional rights under the General Data Protection Regulation, including the right to data portability and the right to lodge a complaint with a supervisory authority.

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Note: This privacy policy template should be reviewed by a legal professional and customized for your specific app and business practices.